Browse the Questions We Hear Most
We've organised this FAQ around the real questions that come up — not a generic help dump. If you're trying to top up with Rocket, check why a withdrawal is pending, or figure out how to get back into your account after a failed OTP, you're in the right place. Deposits via bKash and Nagad are processed through the wallet number shown
in your account's payment tab; you confirm with your PIN and the balance reflects once the transfer clears. For withdrawals, your account name must match the registered wallet name — that's the step most people miss. Players in Dhaka and elsewhere across Bangladesh can reach the lobby through any modern mobile browser without a separate download. If something isn't covered here, our
support team is reachable via live chat directly from the lobby.
- bKash
- Nagad
- Rocket
- Live Chat Support